Shipping policy

All garments are made-to-order. Please allow time for production and processing before your order is shipped.

Estimated production and shipping times may vary depending on demand, garment complexity, and destination. Any estimated delivery times provided are approximate and not guaranteed.

Once your order has been dispatched, you will receive shipping confirmation and any available tracking information via email.

Theo Day is not responsible for delays caused by shipping carriers, customs processing, import procedures, or circumstances outside our control.

International orders may be subject to customs duties, import taxes, or additional fees determined by the destination country. These charges are the responsibility of the customer.

Please ensure that all shipping and delivery information provided at checkout is accurate. Theo Day is not responsible for orders shipped to incorrectly entered addresses.

If your order arrives damaged or if you experience an issue with delivery, please contact info@theoday.co.uk as soon as possible.